E-commerce News

customer experience

What are the best customer incentives for e-commerce businesses?

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E-commerce businesses must find unique customer incentives to differentiate themselves from their competition. Customers love a discount but creating exclusive benefits to attract new business, and repeat customers can become an obstacle. Read how customer incentives can help your e-commerce business provide additional value to your audience.
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How to source the right products for your online store

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When starting an e-commerce business, it's crucial to source the right products to sell to your customers. Global e-commerce sales are set to soar to over 6 trillion US dollars by 2023, so becoming an online seller can be an extremely profitable venture in today's climate. The process is simple; source products from a supplier and resell them online.
shipping solutions

The Pros and Cons of E-commerce Businesses Offering Free Shipping

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As the world continues to battle through the plight of the COVID-19 pandemic, increased numbers of consumers are turning to e-commerce businesses. With more of us turning to online shopping, convenience is critical when it comes to providing a top-quality customer experience. As a result, ensuring that your business’s order fulfilment process is timely and accurate has never been more crucial.
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How E-commerce Businesses Can Prepare for Seasonal Surges

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Some of the busiest periods for e-commerce businesses are undoubtedly Black Friday, Cyber Monday and Christmas. During this time, many online retailers report making over half their annual revenue. As a result, e-commerce businesses must plan effectively to avoid getting overwhelmed as the festive season approaches.
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How can e-commerce businesses reduce shopping cart abandonment?

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Whilst the popularity of online shopping has risen significantly due to the pandemic, shopping cart abandonment remains one of the most critical issues within e-commerce. There are many reasons why a customer journey could result in shopping…
On demand logistics

On-Demand Logistics Services for Same Day Delivery

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In today’s retail landscape, you will notice that many e-commerce businesses do not limit themselves to just one selling platform. More online stores are selling across multiple channels to reach more customers and drive further sales...
selling across multiple channels

What are the benefits of a multichannel distribution system?

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In today’s retail landscape, you will notice that many e-commerce businesses do not limit themselves to just one selling platform. More online stores are selling across multiple channels to reach more customers and drive further sales...
ecommerce online shopping

How to optimise your product pages to increase conversions

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Product pages are some of the most significant within an online store. It's where your customers go to thoroughly assess your items and decide whether they want to make a purchase. That being said, many e-commerce businesses often neglect their product pages...
shipping solutions

The Biggest E-commerce Shipping Mistakes

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Read more to find out why it is important to avoid The Biggest E-commerce Shipping Mistakes made by online sellers.
customer experience

How to Improve Your E-commerce Customer Communication Strategy

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Find out how dropshipping works, how it differs from a traditional third-party logistics (3PL) provider and its pros and cons to ensure you make the right order fulfilment choice for your e-commerce business.
ecommerce online shopping

How to maximise e-commerce profitability in 2021

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How to maximise e-commerce profitability in 2021 - Despite the dramatic rise in online sales, maintaining profitability within e-commerce can still be a concern for business owners, particularly given the uncertainty surrounding post-Brexit trading rules and customers seeking value for money amid the pandemic.
ecommerce free shipping

Are Dark Stores the Answer to Post COVID-19 Retail?

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As governments repeatedly order retailers to shut up shop in a bid to curb the spread of infection, the answer to post-COVID-19 retail could be in the form of dark stores. What is a dark store? A dark store is a traditional physical store that converts to a fulfilment centre not open to the public.

How will Brexit Impact e-commerce in 2021?

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How will Brexit Impact e-commerce in 2021? After many months of gruelling discussions, the UK finally reached a Brexit trade deal in December 2020. With the transition period now behind us, Brexit is set to affect many aspects of UK life from travel to business.
ecommerce online shopping

E-commerce Trends to Watch in 2021

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Online spending rapidly increased during 2020 as a result of COVID-19 and the mix of national lockdowns, travel bans and high street closures. From looking at 2020's e-commerce performance, there are multiple trends which can be identified…
ecommerce shopping online

Rise of Sustainability Within E-Commerce Businesses

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For years it seemed that convenience was the sole priority of consumers when it came to e-commerce fulfilment. However, whilst the demand for speedy deliveries continues to rise, consumers are also becoming increasingly aware of the need for…
returns management

How Can E-commerce Businesses Reduce Product Return Rates?

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Whilst it may not be the most enjoyable process; product returns are an inevitable aspect of any e-commerce business. With online retail now proving more popular than ever before as a result of the pandemic, increased orders also raise the…
Fulfilment Centre Warehouse

How different e-commerce brands can benefit from order fulfilment services

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It’s no secret that online shopping has experienced a substantial boost this year. With online consumer demand rapidly on the rise, a key priority for e-commerce brands is to ensure that customer orders are picked, packed and shipped as efficiently…
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How to improve your order fulfilment process

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The order fulfilment process is one of the most vital areas of an e-commerce business, particularly with the rapid escalation of online orders. As the popularity of online shopping continues to grow, businesses are focusing on how to maximise…
How has COVID-19 affected e-commerce businesses?

How has COVID-19 affected e-commerce businesses?

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COVID-19 has undoubtedly impacted businesses in a multitude of ways. Whilst many companies have taken a battering during the pandemic, some have seen a considerable surge in demand, particularly e-commerce businesses. The sudden shift in…
packaging solutions

Brand benefits of bespoke product packaging

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Consumers have always valued a perfectly packaged product. Receiving a nicely organised, dent-free package, immediately gives a positive impression of your brand to the consumer. However, COVID-19 has seen an upsurge in brands offering bespoke…