Pick and Pack – Fulfilment Services
The pick and pack stage has a huge impact on the rest of the order fulfilment process, customer experience and ultimately the growth of your brand.
When a customer’s order is being processed from your eCommerce store, it is first collected (picked) from the warehouse and then placed into the most appropriate type of packaging (packed). Once the order has been picked and packed, it’s ready to be shipped to your customer.
How quickly and accurately the pick and pack logistics process is will determine how happy your customers are. Late orders, damaged items or deliveries that contain the wrong type of product will result in poor customer experience and potentially someone who won’t buy from your online store again.
At Pointbid, we pride ourselves on having a fast, accurate and professional e-commerce pick and pack operation in Birmingham. Our expert team, in conjunction with our use of technology, means we can pick, pack and ship your customers’ orders the very same day in most cases, with extremely high accuracy and a very low chance of damaged goods.
Want to know more about what makes our pick and pack process so good? Are you looking to outsource your order fulfilment entirely?
Request a quoteEfficiency and Accuracy
Our pick and pack team are known for their rapid efficiency and accuracy thanks to our streamlined goods-in and warehousing process.
Thanks to our information portal, you and your customers will have complete transparency for every order.
Effective Warehousing and Storage
As part of the goods-in process, your stock will have been housed appropriately based on how quick you expect the stock to move. This means that fast-moving goods will be easily accessible for pick and pack at a fast rate.
Our warehouse management system allows stock to be easily and rapidly found and packaged by our pick and pack team, ensuring orders are ready for shipping as quickly as possible.
Through efficient storage and technology, our accuracy and same-day despatch remains extremely high.
Appropriate packaging
However large or small your product may be, we can source the best packaging solution for you, including
- Shrink Wrapping services
- Contract Packaging for high volume goods B2B
- Poly Bagging
- Re-packaging
- Re-Labelling
Whether your goods need re-labelling or completely re-packaging, we conform to your requirements thus ensuring your products meet the needs of its intended market, first time and every time.
Your brand is important to you. It is also important to us. We can help develop eye catching, cost effective branded packaging, to enhance your customers receiving experience.
Total Transparency
Our eCommerce fulfilment solution provides you with the opportunity to concentrate on selling. Our efficient integration with your online store gives both you and your customers the benefits of a technology-driven fulfilment process. We may be handling the heavy lifting, but you have the controls, the insight and all the reporting you need.
How eCommerce Fulfilment Works
Want to know more about how our eCommerce fulfilment process works? Take a look at our guide to the whole fulfilment journey:
Warehousing & Storage
We house your stock safely in our fulfilment center. Keep an eye on your inventory levels with our information portal, and have peace of mind that orders will reach customers around the world as quickly as possible.
Pick and Pack
With seamless integration with your online store and efficient storage, our expert team can pick and pack orders with extremely high accuracy and efficiency.
Shipping
To ensure your customer experience remains excellent and your costs are low, we allocate orders to the most time and price-effective shipping solution. Any orders received before the agreed cut-off time will reach your customers the very next day.
Returns Management
Returns are a necessary part of eCommerce business. With our efficient returns management, your customer service will remain excellent and you will have insight throughout the whole process.
