The pick and pack stage has a huge impact on the rest of the order fulfilment process, customer experience and ultimately the growth of your brand.
When a customer’s order is being processed from your eCommerce store, it is first collected (picked) from the warehouse and then placed into the most appropriate type of packaging (packed). Once the order has been picked and packed, it’s ready to be shipped to your customer.
How quickly and accurately the pick and pack process is will determine how happy your customers are. Late orders, damaged items or deliveries that contain the wrong type of product will result in a poor customer experience and potentially someone who won’t buy from your online store again.
At Pointbid, we pride ourselves on having a fast, accurate and professional pick and pack operation. Our expert team, in conjunction with our use of technology, means we can pick, pack and ship your customers’ orders the very same day in most cases, with extremely high accuracy and a very low chance of damaged goods.
Want to know more about what makes our pick and pack process so good? Are you looking to outsource your order fulfilment entirely?