Getting Started with Pointbid Fulfilment

Goods in – or receiving – is the very first stage in the order fulfilment process.

This is where we set up your account on our order fulfilment software so that we can integrate with your e-commerce store of choice and make the process as seamless as possible. We also set up your inventory and products before sending them to our fulfilment centre.

Once the stock is received, our team check each and every delivery to make sure everything is undamaged and ready to be stored. We then add all of the necessary barcodes, measurements and images to our software to ensure the most accurate fulfilment moving forward.

Thanks to our use of technology, you will get access to our software portal, which will give you the necessary insight into how your goods are being handled throughout the process.

Want to know more about our Goods In Process or have any questions about our fulfilment services in general?

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Setting up your products

Getting you set up on our inventory management portal is a breeze. You will gain insight into real-time data and visibility of your stock, so whether looking at the dashboard, viewing queries or running reports, the data is always as up to date and live as it can be.

We’ll also plug integrate your eCommerce store, for the most seamless experience throughout the whole process, and ensure we’re getting your stock delivered to our fulfilment warehouse for safe storage.

We’ll keep you up to date every step of the way and let you know as soon as your goods are taken in at the fulfilment centre and are ready for pick and pack when the orders start rolling in.

Shipping your stock to us

With your accounts set up, the next part of the process is for your inventory to be shipped to our fulfilment warehouse.

Once your stock has arrived, our team will process all barcodes, SKU identifiers and ensure your inventory is packaged as it should be. By taking care of this at part of goods in process, we can efficiently manage and access stock once it is housed in the warehouse, leading to the quickest possible picking and packing.

Care & Professionalism

At Pointbid, we don’t cut corners and we don’t just take your stock in as-is and store it in the warehouse. We take inventory of your stock, assess it for any damages and log all of the items in our warehouse management system.

Our attention to detail and care means we offer the most accurate pick and pack and stock control possible throughout the whole process. This also helps us keep costs low for you, as we house your goods effectively based on their measurements, weight and how quickly the stock will be sold.

Stay Ahead of the Trend

With our use of technology, you can keep track of how your stock is performing, and when. By being in the know, you can keep ahead of seasonal trends and stay on top of products that may go out-of-date.

Keep your costs to a minimum by only storing products that sell well, at the right time, and never disappoint your customers by advertising items on your eCommerce shop that are out of stock.

How eCommerce Fulfilment Works

Want to know more about how our eCommerce fulfilment process works? Take a look at our guide to the whole fulfilment journey:

Warehousing & Storage

We house your stock safely in our fulfilment center. Keep an eye on your inventory levels with our information portal, and have peace of mind that orders will reach customers around the world as quickly as possible.

Pick and Pack

With seamless integration with your online store and efficient storage, our expert team can pick and pack orders with extremely high accuracy and efficiency.

Shipping

To ensure your customer experience remains excellent and your costs are low, we allocate orders to the most time and price-effective shipping solution. Any orders received before the agreed cut-off time will reach your customers the very next day.

Returns Management

Returns are a necessary part of eCommerce business. With our efficient returns management, your customer service will remain excellent and you will have insight throughout the whole process.