Fulfilment – Order Processing

The order fulfilment process is one of the most vital areas of an e-commerce business, particularly with the rapid escalation of online orders.

As the popularity of online shopping continues to grow, businesses are focusing on how to maximise efficiency when it comes to improving their order fulfilment process.

Whether you’re a small or medium-sized business, there are many areas of the fulfilment journey which can be tweaked to make the procedure more efficient.

Here we outline the various areas which can help you improve your order fulfilment process and provide the best experience possible for your customers.

When it comes to the order fulfilment process, businesses must be kept in the loop from start to finish. From the moment your goods enter the warehouse to picking, packing and shipping, it’s vital that you can monitor the progress at every stage.

Pointbid’s online portal allows businesses to see real-time figures throughout the fulfilment process and gain real insight into how your items are performing. Choosing a 3PL company that provides solutions offering end to end visibility, ensures that you are in the know throughout the order fulfilment process.

Another critical aspect of the order fulfilment process, that businesses must frequently monitor is inventory management.

There’s another significant benefit of all parties having solid stock knowledge when it comes to order fulfilment. Knowing inventory figures allows 3PL companies to place items in strategic areas of the warehouse.