Fulfilment Partner – 3PL

A fulfilment partner is a third-party logistics provider (3PL) who offers inventory, order processing, and shipping services to other businesses. To run an effective fulfilment program, managers need to regularly review their fulfilment partners and search for ways to better optimise the fulfilment process.

First of all, it’s essential to review your contract. If it states that you have a set period to stay with your existing provider, then you will have to remain with them until the contract is up. In the meantime, you should research alternative solutions to make the switch to a new 3PL provider as seamless as possible.

Many businesses choose to outsource their order fulfilment to a 3PL (third-party logistics) provider. If you are currently dissatisfied with your existing provider, you could be seriously impacting your customer experience and the success of your business.

Many e-commerce stores remain with their current 3PL provider because they believe it will be too much hassle to switch companies. Start-up businesses that have only ever worked with one 3PL provider, may not even know what red flags to monitor.

Choosing a 3PL provider whose systems can seamlessly integrate with your existing platform such as Shopify, Magento, and WooCommerce is invaluable. It can be incredibly frustrating for businesses who have to use a new separate system for their order fulfilment unnecessarily. System integration allows companies to continue their operations with minimal disruption swiftly.