Tag Archive for: Customer experience

Retail Logistics – Trends, Challenges and Tips to Improve
E-Commerce, Fulfilment, Fulfilment & Logistics News, Guides, Pick and PackA retailer's success largely depends on the relationship between brand and consumer, with the ability to meet their expectations around fast, affordable delivery likely to enhance customer loyalty and boost conversion.

Benefits of automating your order fulfilment process
Fulfilment, Fulfilment & Logistics News, Pick and Pack2020/21 has significantly altered the shopping habits of consumers, with a sharp increase in e-commerce sales.
With a dramatic surge in online orders, many small to medium-sized businesses have been forced to re-assess the efficiency of their…

E-commerce Trends to Watch in 2022
E-Commerce, Fulfilment, Fulfilment & Logistics News, Guides, Pick and PackOnline spending rapidly increased during 2020 as a result of COVID-19 and the mix of national lockdowns, travel bans and high street closures.
From looking at 2020's e-commerce performance, there are multiple trends that can be identified…

What are the best customer incentives for e-commerce businesses?
E-Commerce, Fulfilment, Fulfilment & Logistics News, GuidesE-commerce businesses must find unique customer incentives to differentiate themselves from their competition. Customers love a discount but creating exclusive benefits to attract new business, and repeat customers can become an obstacle. Read how customer incentives can help your e-commerce business provide additional value to your audience.

How E-commerce Businesses Can Prepare for Seasonal Surges
E-Commerce, Fulfilment, Fulfilment & Logistics News, Guides, Pick and PackSome of the busiest periods for e-commerce businesses are undoubtedly Black Friday, Cyber Monday and Christmas. During this time, many online retailers report making over half their annual revenue. As a result, e-commerce businesses must plan effectively to avoid getting overwhelmed as the festive season approaches.

How can e-commerce businesses reduce shopping cart abandonment?
E-Commerce, Fulfilment, Fulfilment & Logistics NewsWhilst the popularity of online shopping has risen significantly due to the pandemic, shopping cart abandonment remains one of the most critical issues within e-commerce.
There are many reasons why a customer journey could result in shopping…

How Can E-commerce Businesses Reduce Product Return Rates?
E-Commerce, Fulfilment & Logistics News, Guides, Pick and PackWhilst it may not be the most enjoyable process; product returns are an inevitable aspect of any e-commerce business.
With online retail now proving more popular than ever before as a result of the pandemic, increased orders also raise the…